TELESERVICE

Create remote connections to machines & equipment for interventions, enabling a proactive HelpDesk. If one of the machines you sell stops, a specialist technician will be able to remotely connect and diagnose the root cause. Thanks to this you will:

• Save on travel & living costs for your technicians.
• Obtain real-time value information, ensuring fast and efficient servicing.
• Improve your resource management: optimize your critical replacements stock by knowing the actual condition of your machines & equipment.

REMOTE FIRMWARE UPGRADE

Your machines must stay up to date to meet new requirements from your customers. Deploy new features and updates without needless travelling or machine stops, to always offer your latest & greatest.
Tus máquinas necesitan actualizaciones para poder estar a la altura de las nuevas necesidades de tus clientes. Para poder ofrecer siempre la mejor versión de tu máquina o equipo podrás desplegar mejoras y actualizaciones sin necesidad de desplazamientos a fábrica ni paradas de máquina. De esta forma:

• Add new capabilities and functionality to your shipped equipment, avoiding obsolescence
• Always guarantee your machines stay in a stable and secure version
• Your equipment can be adapted for new working context requirements
• Offer better quality and continuous service to your customers

INTEROPERABILTY & API

Thanks to the multilevel data API, available both on-premise as well as on the cloud, it is possible to retrieve any information both in historical batch format, in and real-time streaming subscription. In addition, the Savvy SmartBox complies with a multitude of standard protocols that facilitate seamless interoperability of your plant applications.

• Expedite analysis of your process data, connecting your analytics environment to our cloud API
• Improve and boost integration of your machines leveraging the Savvy SmartBox interoperability capabilities
• Design & build applications connecting to all of your machines in real-time through the cloud API

EDGE MANAGEMENT

Bestow intelligence to your machines, deploying your own applications on the powerful Edge environment provided by the Savvy SmartBox. Its no-code orchestration and deployment system simplifies maintenance and version control of software and algorithmics.

• Build powerful Edge applications operating on machine data
• Securely deploy analytics and optimization algorithms
• Interoperate or close the loop, forwarding insights to external systems or to the machine itself
• Easily keep track of the various applications & versions used by your customers

DEVELOPER TOOLS

Technology that supports your development team to implement your own software on the Edge. Our platform provides developers with a high degree of autonomy, directly resulting in significant time savings & quicker delivery. Needless to say, you will always have our dedicated support available as well.

DEVELOP DIGITAL SERVICES

You will evolve from providing machinery or equipment to delivering solutions. Digitizing your assets enables you to be a key part of your customers' own digitization, guiding them along with speed and confidence.

• Transform your traditional lines of business into new digital products & services
• Offer data driven solutions
• Contribute to your customers' value